Privacy Policy

Introduction

brisk-geyser ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website brisk-geyser.com or use our travel services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Name, email address, postal address, and other contact information you voluntarily provide when making enquiries or bookings.
• Booking Information: Travel dates, group size, service preferences, dietary requirements, accessibility needs, and payment details necessary to process your reservations.
• Automatically Collected Data: IP address, browser type, operating system, access times, and pages viewed directly before and after accessing our website.
• Cookies and Tracking: We use cookies to enhance your experience. See our Cookie Policy for detailed information.

How We Use Your Information

We use the information we collect to:

• Process and manage your travel bookings and enquiries
• Send you confirmations, updates, and travel documentation
• Respond to your comments, questions, and requests
• Improve our website, services, and customer experience
• Send promotional communications (with your consent)
• Comply with legal obligations

Information Sharing

We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our business, such as payment processors, hotels, and transport providers necessary to fulfil your bookings.
• Legal Requirements: When required by law or to protect our rights, privacy, safety, or property.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Typically, booking records are retained for seven years for tax and legal compliance purposes.

Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at [email protected].

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently received personal information from a child under 16, we will delete such information from our records.

Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date and will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to stay informed about how we are protecting your information.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us at:

brisk-geyser
42 Pier Head
Liverpool L3 1BY
United Kingdom
Email: [email protected]